Lily work, Social Networks, and Pomegranates
Here’s an interesting question: Are our modern Grand Lodge websites already obsolete?
At a committee meeting that I attended recently, the subject came up that some of our brothers were posting notices of lodge events on Facebook, which causes a problem for those brothers who aren’t connected to any of the dozens of social networking, blog-friending, or instant messaging hosts. The bigger concern, though, was that these events were not being published on the regular lodge web calendars.
This struck me as strange, because Grand Lodge of Connecticut has a fantastic web site, with hosting space for each lodge (each with their own domain), plus a web forum , and (and this is the important part) an easily updatable calendar that can be used as an event search tool. For example, as District Grand Lecturer, I like to visit lodges that are having degree work. Going to the Grand Lodge calendar allows me to search on, say, EA degrees, only in District 5. This presents me with a list of the lodges doing an EA degree anytime in the next few months.
At least, that’s what I would see, if the lodge bothered to update their calendar.
I’ve written before that the reason I started blogging was that when I was Master back in 2006 I wanted an easy way to announce events, and at the time the then-new GL web site was pretty much hosed. Events were lost, half the people didn’t know how to use the controls, and the few lodges that cared enough to dress up their site a bit from the cookie-cutter template were constantly frustrated by frequent updates which would wipe out their changes or enhancements.
Fortunately that aggravation is long past; the website is much easier to use, and good features and enhancements have been added over the last few years. Changing your lodge home page is painless, and you can add lodge forums, photos, newsletters, etc. You know, just like a real organization should have.
Which brings me back to the subject at hand: Why would lodges – that is, lodge officers – with their own website and calendar functions turn to Facebook (or any of the other social networking sites) in order to pass along information?
I wouldn’t bring this up if I didn’t already have an opinion, of course.
I think it’s simply a matter of convenience and available technology. Web sites are so last century.
Yes, Joomla and Drupal and their various plug-ins have made large sites much easier to set up and maintain. The problem, though, is that you still have to actually make a point to go visit them. While you might forget to visit a website to check for updates, there’s almost no danger of missing information on a social network, unless you overlooked it because of the sheer number of other updates you might be getting.
Facebook (for example) – especially with the Twitter application – allows you to customize the flow of information so that what you’re interested in comes to you, via your cell phone. Or your Crackberry. Or your email inbox. I can well understand the appeal, especially to those who pretty much live in front of their PCs; it’s definitely easy to send off an email or event notice to your named group, mention a few key details, and follow up with a little bit of chatter; the notices will have links to the events, and anyone getting automatic updates can immediately click the link (should they so desire) or forward the event to their online calendar.
By those standards, I feel like a moss-backed old turtle when I use my cell phone to send an SMS to my update my Google calendar, or to make a blog post via sending a multi-media message to my blogger address.
I understand the concern about lodge members – and not to be stereotypical, but it’s generally the younger members – Tweeting and Facebooking event details and updates. It inadvertently bypasses those who don’t live or work in front of a PC all day, or those who don’t care to immerse themselves in the Web 2.0 media stream. Entire events can be brainstormed and planned online in a matter of a couple of days without any need to meet in person. While it’s great for moving things along, the movers and shakers need to make sure that they aren’t neglecting the older members who have barely managed those wireless telephone thingies that all the kids have nowadays.
Interestingly, I’ve had exactly this conversation in the past, but in the context of static websites and emails being too “high tech” for the older members. Tempus fugit, eh?
Another concern that arose about the social networking sites seems to be the idea that it decentralizes the information, so that a) pretty much anybody (Masons or not) can see it, and b) the people who need to be informed – or at least, who think they need to be informed – might not get the information.
The validity of the first point seems a bit over-stressed, what with Dummies books, Idiots guides, dozens of personal blogs, and an almost weekly mention of the secret inner workings on the cable tv channels. Most Masons hip enough to be using Facebook are probably savvy enough to know what they should or should not be writing for public consumption anyway.
But the second point illustrates the constant tug of war between those who understand the need for some kind of central repository for information, and those who tend to adopt new tools, techniques, and strategies when the need arises.
Obviously, having some central facility for knowledge and information is important to the success of an organization. In fact, I’d say it was inherent in the term itself. People who are in positions in which they are responsible for organizing and overseeing other people or projects really do need some way to get the information easily.
The problem with the “keep it in the house” attitude is that the structure itself often becomes more important than the contents and accessibility. Everybody involved in some way wants to have input on what kinds of and how much data should be stored, who can access the data, and how it should be managed. Then, add in those people who can’t or won’t figure out how to use the existing tools, and you have a situation in which only a few people will actually be using the tools on a regular basis. Eventually, the tools sit unused because they have limited usefulness.
There will always be pioneers and early adopters, people who will use new tools, or perhaps invent new uses for old ones. Such people drive the forces of innovation that allow us to progress as a society, whether it be to profit from more productivity with the same amount of work, or to have more leisure time, allowing us more opportunity for rest and refreshment. The early adopters also help to weed out those tools that aren’t useful, thereby saving the rest of us from wasting large amounts of time and energy.
Early adopters, however, often forget that not only are some people lagging behind a little bit, but that there a lot of people who aren’t even in the same race. Our lodge has at least one Past Master who insists
that we send out postcards for major events so that people can hang them on the refrigerator as a reminder, and he is not amused to hear that newer appliances are connected to the internet so that one’s Google calendar can push the reminders to the door at the appropriate time.
I once told him the joke about Java once being something you’d find in your coffee mug instead of your cell phone.
here, and there’s much to think about. I’m sure that our Grand Lodge IT guys will enjoy having a word with me at our upcoming Grand Lodge Annual Communication at the end of the month. If any readers have something to add, please feel free to leave a comment so I can pass it along to them.
What say you?